Refund policy

Chimes Jewelry Satisfaction Policy

At Chimes Jewelry, we want you to be 100% happy with your purchase. We invite you to inspect your item while our courier is at your door.

  • If it matches your expectations: Simply pay the courier and enjoy your new jewelry.
  • If you change your mind: You can return the item immediately with the courier. In this case, you only pay the delivery fee.

Note: Once the courier leaves and the item is accepted, we do not offer further returns or exchanges.